As a small business we aim to get your order sent within a week of receiving subject to the daily activities of the farm, such as lambing, shearing and haymaking which may disrupt this.
We send all international orders Royal Mail, tracked and signed for, all UK orders are sent Royal Mail, first class, signed.
All orders are sent Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the The Grey Sheep Co. only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees.
International orders which weigh more than 2kg have to be sent with a courier and we cannot set a flat rate for these. Please get in contact with us directly for these orders and we will charge shipping on a cost basis.
The risk in delivery of the goods passes to you on the commencement of supply or transportation to you or, where you will not accept supply on the date of delivery, to temporary storage arranged by us or the postal / courier service making the delivery.